Privacy Policy

Effective January 1, 2026

EnergyFit Visalia Insulation Solutions, insulationvisalia.com, info@insulationvisalia.com

Who this policy covers

This policy explains how EnergyFit Visalia Insulation Solutions handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in Visalia, CA, and we collect only what we need to answer your questions, schedule a visit and do the work.

It applies to this website, starting at our home page, and to the contact details you give us by phone, email or our contact form. If you want to know more about who we are before reaching out, our About page covers that.

What information we collect

When you fill out our contact form or call us, we collect what you choose to give us. That usually means your name, phone number, email address, the address of the house we'd be looking at, and a short description of the job, like a hot upstairs room or an attic that needs more insulation.

When you browse the site, some information is collected automatically. This can include your device type, browser, the pages you visit, how long you stay and the general area your connection comes from. We use this to understand how people find and use the site, not to identify you personally.

We don't ask for payment card numbers, Social Security numbers or similar sensitive details through this website.

Cookies and analytics

Our site uses cookies, which are small files your browser stores so a site can remember basic settings and count visits. We may also use analytics tools from outside providers that rely on cookies to show us which pages get read and which don't.

You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices between visits.

How we use your information

We use your contact details to reply to you, set up an on-site estimate, schedule the work and follow up once the job is done. If you're a customer, we keep job records so we can answer questions later about what was installed in your attic, walls or crawl space.

We use site analytics to fix problems and make pages clearer. We don't sell your personal information, and we don't rent or trade it to marketers.

When we share information

We share information only when it's needed to run the business or required by law. Our contact form runs through an outside form service, and our analytics and website hosting are handled by outside providers. They receive only what they need to do that job for us.

We may also share information if a court order, government request or other legal process requires it, or to protect our customers, our crew or the business.

How long we keep it

We keep inquiry details as long as we need them to respond and follow up. For customers, we keep job records for as long as they're useful for warranty questions, tax and accounting needs, or other legal reasons.

When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept according to the settings of the tool that collects it.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you for anything other than a job you've already booked.

If you live in California, state law may give you additional rights over your personal information, including the right to know what's collected and to ask for it to be deleted. We'll honor those requests where they apply, and we won't treat you differently for making one.

We may need to confirm your identity before acting on a request, so we don't hand someone else's information to the wrong person.

Children's privacy

This website is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

How we protect information

We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using providers that protect the data they hold. No website or system is completely secure, so we can't promise that information will never be exposed, but we work to keep that risk low.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page. If you keep using the site after an update, the updated policy applies.

Questions or privacy concerns

If you have a question about this policy, want to make a request about your information, or think something has been handled wrong, call us at (559) 409-1169 or reach us through our Contact page. Tell us what you need, and we'll look into it and get back to you, usually within 1 business day.